Acceptable Use Policy
As a provider of web designing, cd presentations, domain registration, web site hosting, pc security services solutions and other Internet & Intranet related services, Green Shark offers its customers (also known as subscribers), and their customers and users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. Green Shark respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, Green Shark reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Green Shark has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing Green Shark's services. This AUP will be revised from time to time. A customer's use of Green Shark's services after changes to the AUP are posted on Green Shark's web site, www.green-shark.com, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Green Shark cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Green Shark cannot monitor or censor the Internet, and will not attempt to do so, Green Shark cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that Green Shark does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Green Shark's network and may reach a large number of people, including both subscribers and non subscribers of Green Shark, subscribers' postings to the Internet may affect other subscribers and may harm Green Shark's goodwill, business reputation, and operations. For these reasons, subscribers violate Green Shark policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Spamming -- Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward Green Shark, but also because it can overload Green Shark's network and disrupt service to Green Shark subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Green Shark has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Intellectual Property Violations -- Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Green Shark is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Green Shark's policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Obscene Speech or Materials -- Using Green Shark's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. Green Shark is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through Green Shark's network.

Defamatory or Abusive Language -- Using Green Shark's network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers -- Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks -- Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities -- Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP -- Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Export Control Violations -- Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups -- Green Shark reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities -- Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities -- Engaging in activities, whether lawful or unlawful, that Green Shark determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Green Shark will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with Green Shark policy or applicable law. When Green Shark becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

Green Shark also is aware that many of its subscribers are, themselves, providers of Internet services, and that information reaching Green Shark's facilities from those subscribers may have originated from a customer of the subscriber or from another third-party. Green Shark does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. Green Shark has the right to directly take action against a customer of a subscriber. Also, Green Shark may take action against the Green Shark subscriber because of activities of a customer of the subscriber, even though the action may effect other customers of the subscriber. Similarly, Green Shark anticipates that subscribers who offer Internet services will cooperate with Green Shark in any corrective or preventive action that Green Shark deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Green Shark policy.

Green Shark also is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Green Shark urges its subscribers to assume that all of their on-line communications are insecure. Green Shark cannot take any responsibility for the security of information transmitted over Green Shark's facilities.

Green Shark will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. Green Shark may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Green Shark may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. Green Shark assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, Green Shark may disclose subscriber information or information transmitted over its network where necessary to protect Green Shark and others from harm, or where such disclosure is necessary to the proper operation of the system.

Green Shark expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A subscriber's failure to comply with those laws will violate Green Shark policy. Finally, Green Shark wishes to emphasize that in signing the service agreement, subscribers indemnify Green Shark for any violation of the service agreement, law, or Green Shark policy, that results in loss to Green Shark or the bringing of any claim against Green Shark by any third-party. This means that if Green Shark is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will pay any damages awarded against Green Shark, plus costs and reasonable attorneys' fees.

Privacy Policy
Green Shark's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Green Shark's policies and procedures are subject to change.

In the course of serving its customers, Green Shark acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Green Shark by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Green Shark in the normal course of providing service. Green Shark also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Green Shark uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Green Shark. In addition, Green Shark may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security
Green Shark will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Green Shark, its partners, its employees and other customers of Green Shark's services. To protect the loss, misuse, and alteration of information that is collected from customers, Green Shark has appropriate physical, electronic, and managerial procedures in place.

Green Shark may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Green Shark may also use customer information to provide its customers with system information or information about new or upgraded products.

Customers may opt out of receiving notices of new or upgraded products from Green Shark and Green Shark partners by filling out this on-line No Solicitation Request form. However, customers may not opt out of receiving information from Green Shark which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate Green Shark Billing organization.

Domain name customers who have registered a domain name with Green Shark and wish to change the Technical Contact from Green Shark to another company, may send a request to support@green-shark.com. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Green Shark will not otherwise disclose its customers' personal and account information unless Green Shark has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Green Shark, Green Shark's customers, or others, or where Green Shark has a good faith belief that the law requires such disclosure.

Green Shark also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Green Shark stores or transmits for its customers. The circumstances under which Green Shark will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;
it is necessary to protect the legitimate interests of Green Shark and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that Green Shark determines in its sole discretion to be valid and enforceable; and
it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Green Shark and appear to pertain to the commission of a crime.

Green Shark disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Green Shark will, however, review, delete or block access to communications that may harm Green Shark, its customers or third parties. The grounds on which Green Shark may take such action include, but are not limited to, actual or potential violations of Green Shark's Acceptable Use Policy.

Still not satisfied and have any question, please dial +92 (0300) 6126356 or drop us a mail at support@green-shark.com